Return Policy

How do I return something purchased online?

Your satisfaction is important to us and we are committed to doing whatever it takes to ensure you enjoy your purchase and your experience with Benson’s.

 If you’re not completely satisfied with any item you purchased from The Dog Zone, return it to us with proof of purchase within 30 days from the date of purchase for a refund or exchange.  All returns require a proof of purchase in order to accurately refund your original purchase price. Return and exchange exclusions include pet medication (including flea and tick products and clearance items).

Store credit for the current price will be issued for any return without a receipt. Returns will not be accepted after 30 days from purchase.


Who do I contact with questions about my order?

Please email us at


How do I return something purchased online?

All returns must be processed in-person at The Dog Zone, Monrovia.